When you call about an emergency, we assess what is safe, limit water entry where possible and plan the permanent repair afterwards.
Emergencies we attend most in Somerset
- Wind-stripped pantiles and lifted ridge sections
- Water pouring through a ceiling after a blocked gutter or valley overflows
- Storm-damaged or leaning chimney stacks
- Tree and branch impact damage in the wooded valleys and lanes
- Flat roofs on extensions and outbuildings that have split under a downpour
- Rainwater backing up under tiles where moss has blocked the drainage path

What we do first
We make it safe, then make it dry. Loose tiles come off before they fall, unstable masonry gets cordoned off, and sheeting is mechanically fixed over exposed areas so the next band of rain doesn't undo the work.
Where a targeted permanent repair can be done safely on the spot, we'll do it — there's no point sheeting a roof for a fortnight over a job that only takes an hour in daylight.
While you wait for us
Contain the water, protect what's below it, and keep away from anything electrical that's been wet. If a ceiling's bulging, releasing it deliberately in one spot is much better than letting the whole board come down. Photograph everything before you move it.
- 01
Tell us what has happened
One call, plain questions: what you can see, where the water's coming in, and how long it's been going on.
- 02
We assess the immediate risk
We work out whether anything's unsafe below the roof, and whether it can wait until daylight or needs us now.
- 03
Make-safe or emergency repair
Mechanically fixed sheeting, securing anything loose, or a targeted repair if conditions allow it.
- 04
Permanent repair where required
We'll explain in writing what lasting work is needed, quote it properly, and there's no obligation to use us.
Rural response
Somerset's a big, spread-out county, and honest timing matters far more than a slogan. When you call we'll tell you realistically when we can be with you, and what to do in the meantime — rather than promising an hour and turning up at midnight.
Emergency make-safe
- Stop further ingress where it is possible to do so
- Secure dangerous elements — loose tiles, ridge, masonry
- Temporary weatherproofing, mechanically fixed
- Document the damage with dated photographs
Permanent repair
- Assess the underlying damage in daylight
- Replace failed materials and broken battens
- Repair roof structure and underlay where needed
- Complete a properly detailed weatherproof repair

Common questions
What homeowners in Somerset usually want to know about emergency roof repairs.
Ask us anything
